This means the physical connection of a Customer’s Premises to the Network to facilitate the provision of Water Services to the Customer’s Premises. 

This means the written agreement signed between the Customer and Uisce Éireann setting out the commercial and technical terms governing the Connection.

This means a formal application made to Uisce Éireann for a Connection. The relevant Connection application forms can be found on www.water.ie.

This means all the infrastructure required to provide or facilitate the provision of the Connection.

This means the letter that is issued to the Customer by Uisce Éireann and which details the Connection terms and conditions (including the amount of the Connection Charge) that are offered to the Customer.

This means any party which has entered into a Connection Agreement, or applied to enter into a Connection Agreement, with Uisce Éireann. It also means any party which has entered into (or applied to enter into) a Diversion Agreement, a Build Over Agreement, or a Project Works Service Agreement.

Formal engagement between Uisce Éireann as a Statutory Consultee and Planning Authorities, as prescribed under Articles 28 and 29 of the Planning and Development Regulations, 2001.

Communication from a Planning Authority to a Statutory Consultee to notify of developments that may impact upon them. Typically, this is an electronic email containing planning reference number and development details sent from the Planning Authority to Uisce Éireann.

Enquiring about the feasibility of a water and/or wastewater connection to Uisce Éireann infrastructure. 

Field Engineers carrying out on site Quality Assurance on self-lay housing developments. This process is ensuring that UÉ vest quality water service assets for long term protection of homeowners. 

Infrastructure will typically be constructed and paid for by the Customer and vested by Uisce Éireann is known as ‘Self Lay’. 

A notice issued when there is a significant non-compliance with the Connection Agreement, Codes of Practice or Standard Details arise during the construction of the development. These are rectified by the developer during the QA process. 

UÉ, as a Statutory Consultee is obliged to respond to the Planning Authority and address any identified impact arising from the development in the context of provision of water and wastewater connection and/or protection of Drinking Water Sources.