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Boil Water Notice lifted for localised areas in Loughrea Town

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Uisce Éireann wish to notify customers that the Boil Water Notice on the localised area in Loughrea Town has been lifted with immediate effect.

The notice has been lifted following the completion of water mains replacement works and satisfactory sampling results. This decision follows consultation undertaken with the Health Service Executive (HSE).

The estimated 170 customers impacted by the localised Boil Water Notice in all areas of Loughrea Town can now resume normal use of the public water supply.

The BWN was issued in August 2023 to protect the health of customers upon detection of low chlorine residuals and elevated levels of iron and turbidity in the public water supply.

Uisce Eireann’s Justin Doran acknowledged the impact of the notice on homes and thanked the community for their support while we worked to lift the notice. 

“Uisce Éireann’s primary focus remains the protection of public health. We worked to lift the notice in sections as quickly as it was safe to do so following the replacement of the old cast iron network. The last section of cast iron network has now been replaced and final reinstatement works are nearing completion. We would like to thank customers for their cooperation and patience while we complete these vital works.

Justin added: “We are grateful to the media, elected representatives and members of the public for sharing our updates”.

The Uisce Éireann Customer Contact Centre, open 24/7 on freephone 1800 278 278, is available to answer queries in relation to the lifting of this notice.

Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment.

Previous Updates

170 properties removed from the notice

Uisce Éireann wish to remind customers that the Boil Water Notice (BWN) issued for localised areas in Loughrea Town remains in place for some areas. The BWN was issued to protect the health of customers upon detection of low chlorine residuals and elevated levels of iron and turbidity in the public water supply.

Extensive sampling and analysis has confirmed that the water network serving the areas listed below is in compliance with relevant chemical and microbiological requirements and is no longer subject to the BWN including: Castle Street, Kelly Street, King Street, Church Street, Piggott Street, Moore Street and Cross Street (inc. Mt Pleasant).

Please note, the BWN remains in place for customers in the following areas including: Dolphin Street, Mount Carmel Crescent, Athenry Road, Liam Mellows Terrace, Brendan’s Day Care Centre as well the L-8273 between the Gort Road and the Old Galway Road.

An updated map of the affected area is attached and available to view on the Supply and Service Section of water.ie.

Customers can check if their property is included by visiting the Water Quality section of www.water.ie and entering the property’s Eircode or by calling the Uisce Éireann’s customer care helpline, open 24/7, on 1800 278 278.

Uisce Éireann’s Justin Doran acknowledges the impact of this notice on the community and regrets the inconvenience to impacted customers, adding: “Public health is Uisce Éireann’s number one priority, and we are working to restore drinking water quality for all impacted customers and to lift the Boil Water Notice as quickly as it is safe to do so, and in consultation with the HSE."

Justin continued: “Some of this pipework is constructed from cast iron and, depending on the area, can be up to 100 years old. Old cast iron mains typically suffer from sediment being dislodged during repair or maintenance works, causing temporary discolouration of the water or the water appearing brown before it reaches customers' taps. Usually running the tap for several minutes will restore the clear colour.”

Vulnerable customers who have registered with Uisce Éireann will receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled and cooled.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as ‘Natural Mineral Water’ as it can have high levels of sodium (salt) and other minerals, although it rarely does. ‘Natural Mineral Water’ can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on our Water Supply Updates section including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Major programme of works progressing to improve water quality and supply for customers in Loughrea

Uisce Éireann is progressing works to improve the water network in Loughrea Town with a view to lifting the Boil Water Notice affecting customers there as soon as possible.  

The project, being carried out in partnership with Galway County Council, involves the replacement of 1.8km of cast iron water mains with new pipework. 

Uisce Éireann's Justin Dornan explained that as sections of the existing cast iron network are replaced, Uisce Éireann and Galway County Council will be in a position to consult with the HSE with a view to lifting the Boil Water Notice in sections. 

"Crews have completed works to replace cast iron water mains in Castle Street, Kelly Street, Piggott Street, Church Street, Moore Street and along King Street, which is a critical step in safeguarding the water supply to homes and businesses in Loughrea ensuring a safer, more sustainable water supply. In addition, services have been transferred from old cast iron main to the existing PVC main on Cross Street, Loughrea."

"We have commenced a sampling and testing programme on the network where works have recently been completed. Once we have received compliant results for the samples collected, we will then be able to consult with the HSE in order to lift the notice in sections. We acknowledge the inconvenience that customers on this supply are experiencing and would like to reassure them that we are working as quickly and as efficiently as possible to complete this vital programme of works for the town and provide them with a safe and secure water supply for generations to come."

Uisce Éireann has prioritised the works under its National Leakage Reduction Programme which helps provide a more reliable water supply to communities by reducing high levels of leakage and improving water quality. Farrans Construction, in partnership with Galway County Council, is delivering the project on behalf of Uisce Éireann with completion in the coming months. Until then we will continue to closely monitor the local water supply to protect the health of our customers.  

The Leakage Reduction Programme works will also involve laying new water service connections from the public water main in the road to customers' property boundaries and connecting it to the customers' water supply. To reduce the impact on customers, areas of work will be limited to short sections and traffic management will be in place for the duration of the project to deliver the works safely and efficiently. The Leakage Reduction Programme works may involve some short-term water interruptions and the project team will ensure that customers are given a minimum of 48 hours' notice prior to any planned interruptions. 

In the meantime, Uisce Éireann and Galway County Council wish to remind customers that the Boil Water Notice issued for Loughrea Town remains in place for a number of areas including Castle Street, Church Street, King Street, Kelly Street, Piggott Street, Moore Street, Dolphin Street, Mount Carmel Crescent, Athenry Road, Liam Mellows Terrace, Cross Street, St. Brendan's Day Care Centre as well the L-8273 between the Gort Road and the Old Galway Road. 

Upon detection of low chlorine residuals and elevated levels of iron and turbidity in the public water supply, the notice was issued to protect the health of customers. 

A map of the affected area is available to view on the Supply and Service Section of our website. Customers can check if their property is included by visiting the water quality section of our website and entering the property's Eircode or by calling the Uisce Éireann's customer care helpline, open 24/7, on 1800 278 278. 

Vulnerable customers who have registered with Uisce Éireann will receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled and cooled.
   
Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

 What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on our Water Supply Updates section including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. 

Major programme of works progressing to improve water quality and supply for customers in Loughrea.

Uisce Éireann is progressing works to improve the water network in Loughrea Town with a view to lifting the Boil Water Notice affecting customers there as soon as possible.  

The project, being carried out in partnership with Galway County Council, involves the replacement of 1.8km of cast iron water mains with new pipework. 

Uisce Éireann's Justin Doran explained that as sections of the existing cast iron network are replaced, Uisce Éireann and Galway County Council will be in a position to consult with the HSE with a view to lifting the Boil Water Notice in sections. 

"Crews are currently working on replacing 619m of the 1.8km of old cast iron water mains, which is a critical step in safeguarding the water supply to homes and businesses in Loughrea ensuring a safer, more sustainable water supply." 

"We acknowledge the inconvenience that customers on this supply are experiencing and would like to reassure them that we are working as quickly and as efficiently as possible to complete this vital programme of works for the town and provide them with a safe and secure water supply for generations to come."

Uisce Éireann has prioritised the works under its National Leakage Reduction Programme which helps provide a more reliable water supply to communities by reducing high levels of leakage and improving water quality. Farrans Construction, in partnership with Galway County Council, is delivering the project on behalf of Uisce Éireann with completion expected in Spring 2024. Until then we will continue to closely monitor the local water supply to protect the health of our customers.  

The Leakage Reduction Programme works will also involve laying new water service connections from the public water main in the road to customers' property boundaries and connecting it to the customers' water supply. To reduce the impact on customers, areas of work will be limited to short sections and traffic management will be in place for the duration of the project to deliver the works safely and efficiently. The Leakage Reduction Programme works may involve some short-term water interruptions and the project team will ensure that customers are given a minimum of 48 hours' notice prior to any planned interruptions. 

In the meantime, Uisce Éireann and Galway County Council wish to remind customers that the Boil Water Notice issued for Loughrea Town remains in place for a number of areas including Castle Street, Church Street, King Street, Kelly Street, Piggott Street, Moore Street, Dolphin Street, Mount Carmel Crescent, Athenry Road, Liam Mellows Terrace, Cross Street, St. Brendan's Day Care Centre as well the L-8273 between the Gort Road and the Old Galway Road. 

Upon detection of low chlorine residuals and elevated levels of iron and turbidity in the public water supply, the notice was issued to protect the health of customers. 

A map of the affected area is available to view on the Supply and Service Section of our website. Customers can check if their property is included by visiting the Water Quality section of our website and entering the property's Eircode or by calling the Uisce Éireann's customer care helpline, open 24/7, on 1800 278 278. 

Vulnerable customers who have registered with Uisce Éireann will receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled and cooled.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on our Water Supply Updates section including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. 
 

Major programme of works has commenced to improve water quality and supply for customers in Loughrea

Uisce Éireann has begun works to improve the water network in Loughrea Town with a view to lifting the Boil Water Notice affecting customers there as soon as possible.  

The project, being carried out in partnership with Galway County Council, involves the replacement of 1.8km of cast iron water mains with new pipework.

Uisce Éireann's Eoin Hughes explained that as sections of the existing cast iron network are replaced, Uisce Éireann and Galway County Council will be in a position to consult with the HSE with a view to lifting the Boil Water Notice in sections. 

"The works, which have commenced on Cross Street and will be carried out in phases, are a critical step in safeguarding the water supply to homes and businesses in Loughrea ensuring a safer, more sustainable water supply."

"We acknowledge the inconvenience that customers on this supply are experiencing and would like to reassure them that we are working as quickly and as efficiently as possible to complete this vital programme of works for the town and provide them with a safe and secure water supply for generations to come."

Uisce Éireann has prioritised the works under its National Leakage Reduction Programme which helps provide a more reliable water supply to communities by reducing high levels of leakage and improving water quality.

Farrans Construction, in partnership with Galway County Council, is delivering the project on behalf of Uisce Éireann with completion expected in Spring 2024. Until then we will continue to closely monitor the local water supply to protect the health of our customers.  

The works will also involve laying new water service connections from the public water main in the road to customers' property boundaries and connecting it to the customers' water supply. 

To reduce the impact on customers, areas of work will be limited to short sections and traffic management will be in place for the duration of the project to deliver the works safely and efficiently.

The works may involve some short-term water interruptions and the project team will ensure that customers are given a minimum of 48 hours' notice prior to any planned interruptions. 

In the meantime, Uisce Éireann and Galway County Council wish to remind customers that the Boil Water Notice issued for Loughrea Town remains in place for a number of areas including Castle Street, Church Street, King Street, Kelly Street, Piggott Street, Moore Street, Dolphin Street, Mount Carmel Crescent, Athenry Road, Liam Mellows Terrace, Cross Street and St. Brendan's Day Care Centre. 

Upon detection of low chlorine residuals and elevated levels of iron and turbidity in the public water supply, the notice was issued to protect the health of customers. 

A map of the affected area is available to view on the Supply and Service Section of our website. Customers can check if their property is included by visiting the water quality section of our website and entering the property's Eircode or by calling the Uisce Éireann's customer care helpline, open 24/7, on 1800 278 278. 

Vulnerable customers who have registered with Uisce Éireann will receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled and cooled.
 
Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on our Water Supply Updates section including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. 

Uisce Éireann and Galway County Council wish to remind customers that the Boil Water Notice (BWN) issued for localised areas in Loughrea Town remains in place for some areas. The BWN was issued to protect the health of customers upon detection of low chlorine residuals and elevated levels of iron and turbidity in the public water supply.

Please note, the BWN remains in place for customers in the following areas including Castle Street, Church Street, King Street, Kelly Street, Piggott Street, Moore Street, Dolphin Street, Mount Carmel Crescent, Athenry Road, Liam Mellows Terrace, Cross Street and St. Brendan's Day Care Centre. 

A map of the affected area is available to view on the Supply and Service Section of our website. Customers can check if their property is included by visiting the Water Quality section of our website and entering the property's Eircode or by calling the Uisce Éireann's customer care helpline, open 24/7, on 1800 278 278. 

Uisce Éireann's Eoin Hughes acknowledges the impact of this notice on the community adding:

"We acknowledge the inconvenience that customers on this supply are experiencing and would like to reassure them that we are working as quickly and as efficiently as possible to progress a package of works to provide them with a safe and secure water supply for generations to come. A programme of remedial works is being prioritised by Uisce Éireann and is currently progressing at planning and design stage. The works are expected to commence mid-Summer." 

Eoin continued: "Following the successful completion of this programme of remedial works, Uisce Éireann and Galway County Council will then consult with the HSE with a view to lifting the Boil Water notice that is currently in place for remaining customers". 

Vulnerable customers who have registered with Uisce Éireann will receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled and cooled.

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on our Supply and Service Updates section including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. 

Further 205 properties no longer subject to Boil Water Notice.

Uisce Éireann and Galway County Council wish to remind customers that the Boil Water Notice (BWN) issued for localised areas in Loughrea Town remains in place for some areas. The BWN was issued to protect the health of customers upon detection of low chlorine residuals and elevated levels of iron and turbidity in the public water supply.

Extensive water quality monitoring has confirmed that the water serving the areas listed below complies with relevant chemical and microbiological standards and is no longer subject to the BWN including: Caheronaun (Junction of Caheronaun Road/Bride St to Caheronaun Park), Abbey St/Gallows Hill/Cosmona (Junction of Dolphin St/Abbey St to Old Cosmona via Gallows Hill).

Please note, the BWN remains in place for customers in the following areas including Castle Street, Church Street, King Street, Kelly Street, Piggott Street, Moore Street, Dolphin Street, Mount Carmel Crescent, Athenry Road, Liam Mellows Terrace, Cross Street and St. Brendan's Day Care Centre. 

An updated map of the affected area is attached and available to view on the Supply and Service Section of our website.

Customers can check if their property is included by visiting the Water Quality section of our website and entering the property's Eircode or by calling the Uisce Éireann's customer care helpline, open 24/7, on 1800 278 278. 

Uisce Éireann's Eoin Hughes acknowledges the impact of this notice on the community and regrets the inconvenience to impacted customers, adding:

"Public health is Uisce Éireann's number one priority, and we are working closely with Galway County Council to restore drinking water quality for the remaining impacted customers and to lift the Boil Water Notice as quickly as it is safe to do so, and in consultation with the HSE. Dedicated crews will continue to complete remedial works to resolve the network related issue,  which is predominately confined to areas served by cast iron pipework in the town."

Eoin continued: "Some of this pipework is constructed from cast iron and, depending on the area, can be up to 100 years old. Old cast iron mains typically suffer from sediment being dislodged during repair or maintenance works, causing temporary discolouration of the water or the water appearing brown before it reaches customers' taps. Usually running the tap for several minutes will restore the clear colour."

Vulnerable customers who have registered with Uisce Éireann will receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled and cooled. 

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on our Supply and Service Updates section including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. 

Uisce Éireann and Galway County Council wish to remind customers that the Boil Water Notice (BWN) issued for localised areas in Loughrea Town remains in place. The BWN was issued to protect the health of approximately 650 customers upon detection of low chlorine residuals and elevated levels of iron and turbidity in the public water supply.

The BWN remains in place for customers in the following areas: 

  • Castle Street,
  • Church Street,
  • King Street,
  • Kelly Street,
  • Piggott Street,
  • Moore Street,
  • Dolphin Street,
  • Mount Carmel Crescent,
  • Athenry Road,
  • Liam Mellows Terrace,
  • Cross Street,
  • St. Brendans Day Care Centre,
  • Caheronaun (Junction of Caheronaun Road/Bride Street to Caheronaun Park),
  • Abbey Street to Old Cosmona via Gallows Hill).

Extensive network flushing and sampling/analysis of water in the impacted areas is ongoing, with promising results obtained in localised areas. Dedicated crews will continue to complete remedial works to resolve the network related issue,  which is predominately confined to areas served by cast iron pipework.

An updated map of the affected area is attached and available to view on the Supply and Service Section of water.ie. 

Customers can check if their property is included by visiting the Water Quality section of www.water.ie and entering the property's Eircode or by calling the Uisce Éireann's customer care helpline, open 24/7, on 1800 278 278. 

Uisce Éireann's Eoin Hughes acknowledges the impact of this notice on the community and regrets the inconvenience to impacted customers, adding: "Public health is Uisce Éireann's number one priority, and we are working closely with Galway County Council to restore drinking water quality for all impacted customers and to lift the Boil Water Notice as quickly as it is safe to do so, and in consultation with the HSE."

Eoin continued: "Some of this pipework is constructed from cast iron and, depending on the area, can be up to 100 years old. Old cast iron mains typically suffer from sediment being dislodged during repair or maintenance works, causing temporary discolouration of the water or the water appearing brown before it reaches customers' taps. Usually running the tap for several minutes will restore the clear colour."

Vulnerable customers who have registered with Uisce Éireann will receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled and cooled. 

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.

Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on our Water Supply Updates section on water.ie including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.

Uisce Éireann and Galway County Council wish to remind customers that the Boil Water Notice (BWN) issued for localised areas in Loughrea Town remains in place for some areas. The BWN was issued to protect the health of approximately 1,000 customers upon detection of low chlorine residuals and elevated levels of iron and turbidity in the public water supply.

Extensive sampling and analysis has confirmed that the water network serving the areas listed below (approximately 350 customers) is in compliance with relevant chemical and microbiological requirements and is no longer subject to the BWN including Old Galway Road (Westbridge Junction to Coys Boreen Junction), Woodford Road (Barrack Street/Cross Street Junction southwards to St. Brendan's Day Care Centre, Bride Street and The Hill (Main Street/Station Road Junction to Garrybreedia), Abbey Street, Gallows Hill and Cosmona (Junction of Dolphin Street).

Please note, the BWN remains in place for customers in the following areas including Castle Street, Church Street, King Street, Kelly Street, Piggott Street, Moore Street, Dolphin Street, Mount Carmel Crescent, Athenry Road, Liam Mellows Terrace, Cross Street, St. Brendans Day Care Centre, Caheronaun (Junction of Caheronaun Road/Bride Street to Caheronaun Park), Abbey Street to Old Cosmona via Gallows Hill).

An updated map of the affected area is attached and available to view on the Supply and Service Section of our website.

Customers can check if their property is included by visiting the water quality section of our website and entering the property's Eircode or by calling the Uisce Éireann's customer care helpline, open 24/7, on 1800 278 278. 

Uisce Éireann's Eoin Hughes acknowledges the impact of this notice on the community and regrets the inconvenience to impacted customers, adding: "Public health is Uisce Éireann's number one priority, and we are working closely with Galway County Council to restore drinking water quality for all impacted customers and to lift the Boil Water Notice as quickly as it is safe to do so, and in consultation with the HSE."

Eoin continued: "Some of this pipework is constructed from cast iron and, depending on the area, can be up to 100 years old. Old cast iron mains typically suffer from sediment being dislodged during repair or maintenance works, causing temporary discolouration of the water or the water appearing brown before it reaches customers' taps. Usually running the tap for several minutes will restore the clear colour."

Vulnerable customers who have registered with Uisce Éireann will receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled and cooled. 

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on our Water Supply Updates section on water.ie including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. 

Following consultation with the Health Service Executive (HSE), Uisce Éireann, working in partnership with Galway County Council, has issued a Boil Water Notice for a number of areas in Loughrea Town upon detection of low chlorine residuals and elevated levels of iron in the public water supply. 

The notice applies to approximately 1,000 customers in the following areas including: Castle Street, Church Street, King Street, Kelly Street, Piggott Street, Moore Street, Dolphin Street, Mount Carmel Crescent, Athenry Road, Liam Mellows Terrace, Cross Street, Old Galway Road (Westbridge Junction to Coys Boreen Junction), Woodford Road (Barrack Street/Cross Street Junction southwards to St. Brendan's Day Care Centre, Bride Street and The Hill (Main Street/Station Road Junction to Garrybreedia), Caheronaun (Junction of Caheronaun Road/Bride Street to Caheronaun Park), Abbey Street, Gallows Hill, Cosmona (Junction of Dolphin Street/Abbey Street to Old Cosmona via Gallows Hill).

A map of the affected area is attached and available to view on the Supply and Service Section of our website.. 

Customers can check if their property is included by visiting the Water Quality section of our website and entering the property's Eircode or by calling the Uisce Éireann's customer care helpline, open 24/7, on 1800 278 278. 

Uisce Éireann's Eoin Hughes acknowledges the impact of this notice on the community and regrets the inconvenience to impacted customers, adding: "Public health is Uisce Éireann's number one priority, and we are working closely with Galway County Council to restore drinking water quality for all impacted customers and to lift the Boil Water Notice as quickly as it is safe to do so, and in consultation with the HSE."

Eoin continued: "Some of this pipework is constructed from cast iron and, depending on the area, can be up to 100 years old. Old cast iron mains typically suffer from sediment being dislodged during repair or maintenance works, causing temporary discolouration of the water or the water appearing brown before it reaches customers' taps. Usually running the tap for several minutes will restore the clear colour."

Vulnerable customers who have registered with Uisce Éireann will receive direct communication on this Boil Water Notice and are reminded that the water is safe to consume once boiled and cooled. 

Water must be boiled for:

  • Drinking;
  • Drinks made with water;
  • Preparation of salads and similar foods, which are not cooked prior to eating;
  • Brushing of teeth;
  • Making of ice - discard ice cubes in fridges and freezers and filtered water in fridges. Make ice from cooled boiled water.

What actions should be taken:

  • Use water prepared for drinking when preparing foods that will not be cooked (e.g. washing salads);
  • Water can be used for personal hygiene, bathing and flushing of toilets but not for brushing teeth or gargling;
  • Boil water by bringing to a vigorous, rolling boil (e.g. with an automatic kettle) and allow to cool. Cover and store in a refrigerator or cold place. Water from the hot tap is not safe to drink. Domestic water filters will not render water safe to drink;
  • Caution should be taken when bathing children to ensure that they do not swallow the bathing water;
  • Preparing Infant Formula: Where a Boil Water Notice is in place, you can prepare infant formula from tap water that has been boiled once (rolling boil for 1 minute) and cooled beforehand. Bottled water can also be used to make up infant formula. All bottled water, with the exception of natural mineral water, is regulated to the same standard as drinking water. It is best not to use bottled water labelled as 'Natural Mineral Water' as it can have high levels of sodium (salt) and other minerals, although it rarely does. 'Natural Mineral Water' can be used if no other water is available, for as short a time as possible, as it is important to keep babies hydrated. If bottled water is used to make up infant formula it should be boiled once (rolling boil for 1 minute), and cooled in the normal way. Ready-to-use formula that does not need added water can also be used.
  • Great care should be taken with boiled water to avoid burns and scalds as accidents can easily happen, especially with children.

Updates will be available on our Water Supply Updates section on water.ie including a map of the affected area, on Twitter @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. 

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