Crew working to restore water supply to customers supplied by Lough Mourne Public Water Supply Scheme as a result of Storm Éowyn

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

We assures customers supplied by Lough Mourne Public Water Supply Scheme that every effort is being made to minimise disruption to the supply following Storm Éowyn. 

Last night’s violent storm has affected operations at the water treatment plant and customers are expected to experience a loss in pressure or outages to their supply in the following areas including: elevated levels of Finn Vally and twin towns of Ballybofey Stranorlar including Meenglass, Goland, Carrickmagrath, Knock, Glencovitt, Sessiaghoneill, Cavan Upper, Cooladawson, Dunwiley, Blacklees, Lettermakenny, Creggan, Glenfin, Largnalore, Commeen, Reelin, Cloghroe, Lettermore, Kilross, Broadpath, and Meenavoy. Paul Kilcoyne assured customers that Uisce Éireann is working to assess the issue and repair crews will commence restoration works as soon as the status red weather warning has been lifted.   
 

Customers are urged to conserve water where possible in order to protect supply while the outages are resolved. For simple ways to conserve water, check out the Uisce Éireann conservation calculator (www.water.ie/calculator) which can help people work out how much water they are currently using and how they can conserve even more. Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Our customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For further updates, visit the service and supply section on website. We have also launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number on our website.