Uisce Éireann continuing efforts to restore supply to customers across Co. Roscommon
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Uisce Éireann is continuing efforts to restore normal water supply to customers across County Roscommon today.
This follows widespread service disruptions in the county following the impact of Storm Éowyn over the weekend.
Normal supply is returning today to customers on the Castlerea Public Water Supply Scheme with water now restored to customers in the town.
Electricity has been restored to the Mullaghdooey Reservoir site and the network is continuing to recharge after some difficulties were experienced in operations over the weekend.
As the network refills and supplies return throughout the day, customers on the scheme in Ballintubber, Kilmurray, Castleplunkett and surrounding areas may experience intermittent disruption or low water pressure.
Uisce Éireann also wishes to remind customers that Boil Water Notices remain in place to protect the health of customers supplied by both the Castlerea Public Water Supply and Boyle Regional Public Supply Scheme.
These notices were issued on Sunday last, due to disinfection issues caused by power outages at the water treatment plants and reservoirs. A map of the areas impacted is available to view on the supply and service section of our website. All consumers affected by this notice must boil their water before drinking.
Meanwhile, customers on the North Roscommon Regional Public Water Supply Scheme may also be experiencing water outages and/or low pressure today and tomorrow (Tuesday). Areas impacted include Ballaghaderreen, Frenchpark, Sheepwalk, Fairymount, Loughglynn, Gurteen and surrounding areas.
Electrical power has not yet been restored at the Lough Gara Water Treatment Plant due to the number of faults on the line. As an interim measure, generators are being mobilised this afternoon in order to operate the plant at reduced capacity later. Low reservoir levels are leading to widespread outages and reduced pressures across the scheme.
Alternative water supplies are located at:
- Ballaghaderreen Fire Station, Dublin Road, Ballaghaderreen
- Boyle Road, Frenchpark
Customers are reminded to use their own containers when taking water from tankers and to boil water before consumption as a precautionary measure.
Customers on the Ballinlough/Granlahan Public Water Supply Scheme in West Roscommon may also be experiencing low pressures and intermittent supply. This is as a result of power outages at Lough Mask Water Treatment Plant, Barnacarroll Pumping Station and at Granlahan reservoir booster station. Although power has been restored at Lough Mask and Barnacarroll, customers in Granlahan, Ballinlough and Cloonfad may continue to experience reduced pressure or intermittent outages over the coming days.
To support impacted customers, alternative water supplies are available at:
- Cloonfad Village
- Ballinlough Village
Due to ongoing power outages at Rockingham Spring Plant, some customers on the Boyle/Ardcarne Regional Public Water Supply Scheme may still be experiencing water supply disruptions caused by continuing power outages at reservoirs on the scheme. These recurring outages have resulted in reduced production and a delay in the restoration of a normal supply. Customers in the following areas may be impacted by low pressure or interruptions: Grangemore, Ballinameen, Croghan, and surrounding areas.
An alternative water supply is available to impacted customers in Croghan village.
Due to power outages at Castletension, Ballyfarnon Water Treatment Plant is operating at reduced capacity. As a result, customers on the Arigna Regional Water Supply Scheme in Ballyfarnon, Keadue and Arigna may be experiencing low pressures and intermittent supply in the coming days.
An alternative water supply is available to impacted customers in Arigna Village.
Uisce Éireann’s Ger Greally assured customers that Uisce Éireann is working to return the water supply to normal levels as quickly as possible.
“In the meantime, customers are urged to conserve water where possible in order to protect supply while the outages are resolved.”
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For further updates, visit the service and supply section of our website.
Uisce Éireann has also launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number here.
Previous Updates
Uisce Éireann has mobilised crews to restore normal water supply to customers across County Roscommon. This follows widespread service disruptions in the county caused by the impact of Storm Éowyn.
Power outages at treatment plants and pumping stations have begun to impact on supplies across the county, including:
- Boyle/Ardcarne Regional Supply Scheme
- Castlerea Water Supply Scheme
- Ballinlough Granlahan Water Supply Scheme
Uisce Eireann repair crews are coordinating with the National Emergency Co-ordination Group, local authorities, the ESB, Civil Defence and other agencies as we work to restore normal supplies as quickly as possible.
Once power is returned to an area it may take some time for normal water supply to be restored. Customers can go to www.water.ie and enter their address for details of localised issues and estimated restoration times.
Meanwhile, crews are also working to repair a burst water main affecting supply for customers in Monksland, Millrace, Barrymore, Bogganfin and Hodson Bay. Repair works are expected to be completed by 5pm today (Saturday).
Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers on higher ground or at the end of the network.
Uisce Éireann Customers across Co Roscommon are urged to conserve water where possible in order to protect supply while the outages are resolved.
Head of Water Operations at Uisce Éireann Margaret Attridge is warning that service disruptions following Storm Éowyn may last a number of days for some households and businesses.
“This was an unprecedented storm event that has had a severe impact on our water and wastewater network nationwide. We are still assessing the full extent of the disruption to supplies. Our crews will work around the clock where it is safe to do so to restore water service as quickly as possible, but given the extent of the damage, it may take some time before full service is restored everywhere. We ask for the public’s continued patience during this challenging time.”
Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
Uisce Éireann has also launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number here.
Water Service Updates
Sign up for our free text service to be kept informed of water outages and works in your area