Planned outage due to take place in northside of Cork City

Information below is relevant until further updates are provided here or on our Supply and Service Updates section.

Uisce Éireann in partnership with Cork City Council staff is carrying out essential works to repair a broken water main on the Old Youghal Road from 10pm on Thursday, 17 October to 4am on Friday 18 October. In conjunction with this work, an additional new trunk main valve will be installed to minimise the area impacted for future outages.

For these works to be undertaken a significant water outage is required and will be carried out during off peak hours to minimise the impact to customers and road users. A traffic management plan will be in place for the duration of the works at both locations, junction of Military Hill / Old Youghal Road and at the Junction of Stream Hill / Old Youghal Road.

Works are scheduled to take place from 10pm on 17 October until 4am on 18 October. During this time approximately 3,600 homes and businesses on the Old Youghal Road, Junction of Audley Place to Gordon’s Hill, Military Road, Wellington Road, Lower Gardiner’s Hill, Middle Glanmire Road, Montenotte, Lovers Walk, Tivoli Estate Lower, Tivoli Woods - Lower Glanmire Road, Ballyhooley Road, Ballyvolane New Road, Meadow Park, Banduff Road , Rathcooney Road and surrounding areas may experience reduced water pressure or supply interruptions.

Following the works, which will be undertaken by two separate crews, it typically takes two to three hours for normal supply to fully restore to all areas as the water refills the network, especially for those on higher ground or at the end of the network.

Following any significant activity on the water network, we usually see increased reports of sediment becoming dislodged from the old cast iron pipes, resulting in discoloured water at customer taps.

If your tap water is discoloured, running the tap for up to 20 minutes will usually restore water to a clear colour. Water is safe to drink once the water is running clear. Uisce Éireann continues to advise customers not to drink discoloured water.

For helpful tips on what to do following an outage, visit our Issues during or after an outage page.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on Twitter @IWCare with any queries. For further updates, visit the service and supply section of our website.

Uisce Éireann also recently launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number here.

Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment.