Uisce Éireann working to restore supply in New Ross following operational issue

Information below is relevant until further updates are provided here or on our Supply and Service Updates section

Uisce Éireann is working to restore normal water supply to homes and businesses in the Hewittsland area of New Ross, following an electrical failure at the reservoir overnight. 

Expert water service crews were dispatched and are working with the ESB to minimise disruption and carry out the required repair works, with every effort being made to complete this work as quickly as possible. Works are scheduled to take place until 6pm this evening.         

Alternative water supplies are being made available at the Apex car park and the Community hospital car park.

Padraig Lyng, Water Operations Lead for Wexford thanked affected customers for their cooperation while the repair works are being carried out. 

“Uisce Éireann acknowledges the disruption that can be caused by an unplanned outage such as this operational issue at the Hewittsland Tower. We wish to thank customers in Hewittsland area of New Ross for their patience while these emergency repair works were underway,”

Following completion of works, we recommend that you allow 3-4 hours after the estimated restoration time for your supply to fully return.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. 

Uisce Éireann continues to provide detailed, real-time, and local information about water service and supply issues on www.water.ie 

Updates are available on our Water Supply Updates section on  www.water.ie (WEX00092083), on X (formerly Twitter) @IWCare and via our customer care helpline, open 24/7 on 1800 278 278.  Uisce Éireann has also launched a free text service, providing real-time updates for local issues. Uisce Éireann is working to restore normal water supply to homes and businesses in the Hewittsland area of New Ross, following an electrical failure at the reservoir overnight. 

Expert water service crews were dispatched and are working with the ESB to minimise disruption and carry out the required repair works, with every effort being made to complete this work as quickly as possible. Works are scheduled to take place until 6pm this evening.         

Alternative water supplies are being made available at the Apex car park and the Community hospital car park.

Padraig Lyng, Water Operations Lead for Wexford thanked affected customers for their cooperation while the repair works are being carried out. 
 

“Uisce Éireann acknowledges the disruption that can be caused by an unplanned outage such as this operational issue at the Hewittsland Tower. We wish to thank customers in Hewittsland area of New Ross for their patience while these emergency repair works were underway,” 

Following completion of works, we recommend that you allow 3-4 hours after the estimated restoration time for your supply to fully return.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. 

Uisce Éireann continues to provide detailed, real-time, and local information about water service and supply issues on our website.

Updates are available on our Water Supply Updates section (WEX00092083), on X (formerly Twitter) @IWCare and via our customer care helpline, open 24/7 on 1800 278 278. Uisce Éireann has also launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at www.water.ie