Water supply in Dun Laoghaire-Rathdown and North Wicklow continues to meet regulatory standards
Uisce Éireann can confirm that there is no issue in Vartry Treatment Plant with water receiving the full expected treatment process
Information below is relevant until further updates are provided here or on our Supply and Service Updates section.
Uisce Éireann is aware of a number of contacts to our customer care centre from customers supplied by the Vartry Water Treatment Plant in parts of Dun Laoghaire-Rathdown and North Wicklow reporting intermittent taste and odour issues.
Uisce Éireann can confirm that there is no issue in Vartry Water Treatment Plant where drinking water received full chlorination and ultraviolet disinfection before entering supply, meaning it does not contain any harmful bacteria, viruses or protozoa. To date, all chemical and biological results are compliant with legislative requirements. Additional sampling programmes are continuing.
“We are currently investigating the source of the intermittent taste and odour issues and continue to test the water in an effort to determine the root cause.Customers experiencing taste or odour issues can find out more information by visiting our unusual taste or smell page.”
Uisce Éireann advises customers not to drink discoloured water. In the event of discolouration, running the tap for several minutes will usually restore water to a clear colour. The water is safe to drink once running clear. If the issue remains unresolved, we encourage customers to contact us directly.
The Uisce Éireann customer care helpline is open 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries or concerns.
Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the text alerts page.
Uisce Éireann is responsible for delivering public drinking water and wastewater services for the people of Ireland. We are committed to enabling communities to thrive by continuously upgrading and developing critical infrastructure to support sustainable growth and development, providing safe drinking water, and enhancing the environment.